Support Hours:
Regular Working Hours: 8:00 AM to 6:00 PM (CET), Monday to Friday.
Response Times:
Incident Handling: We deal with incidents as soon as possible, prioritizing urgent issues that may impact your workflow.
Regular Inquiries: For non-urgent inquiries, you can expect a response within our regular working hours.
We understand the importance of timely support and are committed to resolving your issues as quickly as possible.