Permissions and user roles

This article provides an overview of the user roles and permissions in Dibsido, helping you understand the different levels of access and responsibilities within the platform.

User roles overview

Dibsido is designed to streamline workplace bookings with a clear and hierarchical user system. Whether you’re an administrator, operator, or a regular user, understanding your role and its associated privileges is key to maximizing your experience with our desk booking software.

Administrator

Capabilities: As an administrator, you have full control over Dibsido. Your role allows you to access all settings, configure booking rules, manage groups, and oversee the entire office desk booking system. This role is essential for customizing Dibsido to fit your company’s specific needs and ensuring everything operates smoothly.

Key responsibilities:

  • Manage and configure booking rules and group settings

  • Access all administrative functions, including user management

  • Oversee, modify, or cancel any bookings as needed

Operator

Capabilities: Operators are typically front desk personnel or designated staff responsible for managing day-to-day operations within Dibsido. While operators don’t have access to the backend settings, they play a crucial role in managing bookings and monitoring workplace utilization.

Key responsibilities:

  • Create or cancel bookings on behalf of other users

  • Access reports to monitor and analyze the usage of workplace resources

  • Assist users with booking queries and troubleshoot minor issues

User

Capabilities: Regular users have straightforward access to manage their own bookings. This role is designed to be user-friendly, allowing every employee to create and manage their reservations without difficulty.

Key responsibilities:

  • Make reservations for personal use

  • View and manage their personal booking schedule

  • Utilize available resources efficiently

Conclusion

Understanding the different user roles in Dibsido helps ensure that each person in your organization can effectively contribute to managing workplace resources. Administrators set the rules and oversee the system, operators manage daily operations and assist users, and regular users can easily book the resources they need. This structured approach keeps your workplace running smoothly and efficiently.

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