How to deactivate a user

This article explains how to deactivate a user in Dibsido, preventing them from accessing the application while preserving their account and reservation history.

Steps to deactivate a user

  1. Navigate to users:

    • Go to the "Users" section in the settings menu within the Dibsido app.

  2. Select the user:

    • From the list of users, select the user you want to deactivate. This will take you to the user's detail page.

  3. Deactivating the user:

    • On the user detail page, open the "Account Management" section.

    • Locate the "Deactivating a User" option and click on the "Deactivate" button.

  4. Effect of deactivation:

    • Deactivating a user will prevent them from accessing the Dibsido application. Their account will be locked, meaning they can no longer log in or make any reservations.

Important notes:

  • No user deletion: Dibsido does not allow the deletion of users due to the need to maintain reservation history. Instead, users are deactivated. This ensures that all records and historical data remain intact.

  • Anonymization of records: After deactivation, the user’s records in the app may be anonymized to protect privacy, while still preserving essential data for reporting and historical purposes.

By deactivating a user, you can effectively manage access within Dibsido while maintaining the integrity of your company’s data and reservation history.

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