---
title: "How to deactivate a user"
description: "This article explains how to deactivate a user in Dibsido, preventing them from accessing the application while preserving their account and reservation history."
url: https://help.dibsido.com/en/articles/46-how-to-deactivate-a-user
collection: "User management"
updated: 2026-08-20
language: en
---

# How to deactivate a user

This article explains how to deactivate a user in Dibsido, preventing them from accessing the application while preserving their account and reservation history.

## Steps to deactivate a user

1.  **Navigate to users:**
    
    -   Go to the "Users" section in the settings menu within the Dibsido app.
        
2.  **Select the user:**
    
    -   From the list of users, select the user you want to deactivate. This will take you to the user's detail page.
        
        ![](https://staticfiles.gleap.io/ghelparticle/9FuqAU7eBmnaYubPaI8dK2Ix7UcHy7hUDp4EOhGBvHVdmVoTZvnJunPSjSrCetHqjzpcthiDoAW.png)
3.  **Deactivating the user:**
    
    -   On the user detail page, open the "Account Management" section.
        
    -   Locate the "Deactivating a User" option and click on the "Deactivate" button.
        
        ![](https://staticfiles.gleap.io/ghelparticle/kvHoszGOf6QOJqh6TNgGjbeFYUSC4OFe6wTL1vSuoYxb6YuZepFzIejekjmHjiM5vzxDGSXz5vo.png)
4.  **Effect of deactivation:**
    
    -   Deactivating a user will prevent them from accessing the Dibsido application. Their account will be locked, meaning they can no longer log in or make any reservations.
        

### Important notes:

-   **No user deletion:** Dibsido does not allow the deletion of users due to the need to maintain reservation history. Instead, users are deactivated. This ensures that all records and historical data remain intact.
    
-   **Anonymization of records:** After deactivation, the user’s records in the app may be anonymized to protect privacy, while still preserving essential data for reporting and historical purposes.
    

By deactivating a user, you can effectively manage access within Dibsido while maintaining the integrity of your company’s data and reservation history.