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FAQ

Swift solutions for a smoother journey.

General Questions

What is Dibsido, and how can it help my company?

How do I get started with Dibsido?

Is there a free trial available, and what happens after it ends?

Can I combine different subscription plans?

Can I invite multiple users at once?

Do you have a mobile app?

How many admins can I have?

How do I contact support if I need help?

What are your support hours and response times?

How can I provide feedback or suggest new features?

Parking Reservations

How do I book a parking spot?

How do I cancel a parking reservation?

How do I edit or switch my parking reservation?

Can I create a repeating parking reservation?

What should I do if someone is using my reserved parking spot?

How do I allocate a specific parking spot to a user?

Desk Reservations

How do I book a desk?

How do I cancel a desk reservation?

How do I edit or switch my desk reservation?

Can I create a repeating desk reservation?

What should I do if someone is using my reserved desk?

How do I allocate a specific desk to a user?

Account Management

How do I sign up and join a workspace?

How do I reset my password?

How do I change my default location?

How can I change my language or time zone settings?

How do I delete or deactivate a user?

How do I delete my account if I no longer want to use Dibsido?

How do I register with my company?

Billing and Subscription

How do I change my payment method?

How do I upgrade or downgrade my subscription plan?

How do I cancel my subscription?

Where can I find my invoices?

Can I change the number of users in my subscription?

Office Management

How does visitor check-in work using the tablet view?

What is required visit confirmation, and how do I enable it?

What happens after I report an incident?

Integrations and Notifications

What tools can I integrate with Dibsido?

How do I set up Slack integration?

Technical Support and Troubleshooting

What should I do if I encounter a technical issue?

How can I report a bug or issue with the platform?

Where can I find the latest updates and features?

How do I access the Dibsido roadmap?

Why doesn’t the Dibsido app open in my Android work profile?